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Sending Wordly Audio into Zoom's Interpretation Channels

Learn how to use Wordly with Zoom's interpretation channels

Wordly’s translated audio is routed through a virtual audio cable, directly into Zoom as the microphone input.  Since audio is routed internally via the virtual audio cable, there is no risk of channel bleed even with multiple laptops.

Prerequisites

  • Make sure that all participants know how to select their desired interpreter channel within Zoom.
  • To provide your audience with a wider selection of language options, display the QR on a slide at the start of the webinar with user instructions. These instructions can be automatically generated via the portal.
  • Always allocate extra time for setup and pre-event checks when handling multiple language channels.

To set up Wordly for Zoom translation channels

  1. Decide which languages you want to send to the interpretation channels.
  2. Set up dedicated laptops or virtual machines for each language you wish to send to the interpretation channels. Each machine represents a Wordly interpreter.
  3. Install the Zoom application on each device, and sign in to Zoom as a guest user with  unique Zoom credentials. Example: Device 1: arabic@mailaddress.com, Device 2: french@mailaddress.com, and Device 3: czech@mailaddress.com.
  4. On each device, download and install a virtual audio cable, such as VB Cable. For more information, read Send Audio to Wordly from Another Platform.  
  5. Change the device input and output settings on each machine to use the virtual audio cable.  
  6. Make sure that Zoom has the same input and output settings as the device.
  7. In your Zoom account settings, make sure Language Interpretation is turned on.
  8. Start your Zoom Webinar.
  9. Connect each device to your Zoom Webinar and assign it as an interpreter for the respective language channel.  For more information, read Zoom's documentation
  10. Within your Zoom Webinar, start a Wordly session to send the live stream to Wordly for audio capture and select the primary input languages for Wordly.  
  11. Select the primary input languages for Wordly. This allows Wordly to capture the event audio directly and generate translations in real time.
  12. On each ‘interpreter’ device, open the Wordly Attendee Shortcut URL. You don't need a Wordly account.
  13. Select the ‘translate to’ language for each device that matches the Zoom interpretation channel assigned to that device.
  14. Click the speaker icon (speaker icon black) in Wordly and make sure that the sound is unmuted.
  15. Unmute the microphone in Zoom.    

Running Wordly with Zoom interpretation channels

You should conduct a test run prior to the event. During this test, verify that:

  • Each Zoom interpretation channel is receiving the correct Wordly translation.
  • Audio levels are stable and clear.
  • Latency is within the expected range (Wordly audio translations typically have an average delay of about 10 seconds).


During the webinar, attendees can select their preferred interpretation channel in Zoom.
They'll hear the Wordly-generated translation for that language, with a short latency delay.