Use Wordly With Webex

Wordly can be seamlessly integrated into Webex to enable meeting and Webinar attendees to participate in the language of their choice. You can either use the Wordly Bot or integrate Wordly into your Webex platform.

Prerequisites

• A Wordly account with available minutes.

• A valid Webex account with administrator credentials. These are necessary to enable features on the Webex platform. Contact your Webex administrator if you have any questions or need permissions on your Webex account.

Invite Wordly to your Webex meeting

Keep in mind, the Meeting Bot tries to join for 10 minutes before giving up, so it’s best to invite the bot when the meeting has begun or just before it starts.

To invite Wordly to your Webex meeting

1. Create a session in the Wordly portal or use an existing session. 
2. Start your Webex meeting.
3. From the Wordly dashboard, select Sessions from the left side menu.
4. Click the three horizontal lines icon on the top right of  the session details.
   
5. Click Join with meeting bot. In the Live Session Controls window, enter the Webex URL. Make sure there is an https:// in front of the URL.
6. In Webex, locate Wordly waiting to join in the lobby, and allow Wordly into the meeting. It may take a few minutes for Wordly to display.

Setup integration with Webex

To setup Wordly integration with Webex

1. Create a Wordly session.
2. Enable “Other Streaming Services” in Webex.
3. Enable “Live Streaming” in Webex for individual users.
4. Start your Webex meeting or webinar.
5. Start “Live Streaming” for your meeting.

Create a Wordly session

• Create a session on the Wordly portal for the same time as your meeting/webinar. If you’re unsure how to create a session, check out the Creating a Session article first. 

• Take note of the Session ID and access key for the session you just created. See below for what to look for:

Enable “Other Streaming Services” in Webex

1. Sign in to your Webex account as an administrator.

2. Navigate to the Live Streaming Providers section of Webex and check the Other streaming services box (For more information, read this Webex article):

   

Enable “Live Streaming” in Webex for individual users

Check out the section at the bottom of this Webex support article to learn how to enable live streaming for individual users.

Start “Live Streaming” for your meeting

1. When you initiate Live Streaming in Webex, a window will appear asking for service information for “Other streaming services”. Enter the following info:

   • Streaming Service: Wordly
   • Target stream link: rtmps://media.wordly.ai/live
   • Target stream key: Wordly Session ID_Wordly Session Pass Key. You can find the streaming key under Streaming Shortcuts in your session. Example: ETOE-9747_298157

2. Click Start streaming.

3. From the Webex menu, select Share > Share Multimedia.

4. Enter the following URL to share : https://attend.wordly.ai/enter/SESSION-ID.

5. The audience can now pick the language of the translation they see by clicking the gear button (  ) and selecting a language:

   

Setting a language for the audience

Follow the steps below if the audience wants to hear the translation in a specific language.

1. In Webex, click on Multimedia Viewer and select Audio Connection:

   

2. Click Disconnect.

3. Unmute the speaker icon on the Wordly multi-media window.

Users should now be able to hear the translated audio.

Known limitations of using Wordly with Webex

• Translation quality is significantly affected if people speak in a language other than what is selected by the host as the default language for the meeting.

• There is an inherent delay between when a speaker completes a sentence and the sentence being correctly translated into another language.