Setup Guides

• 1: Capturing Audio for Wordly with Any Platform
• 2: Cvent Widget
• 3: In-Person Session Setup
• 4: Restoring Original Sound in Zoom
• 5: How to Set Up Wordly for Your Place of Worship
• 6: Use Wordly with Google Meet
• 7: Webex Support and Wordly
• 8: Displaying Wordly On a Monitor

1 - Capturing Audio for Wordly with Any Platform

Wordly needs access to session (webinar, meeting, conference session, so on) audio, so Wordly can output real-time translation. With video conference platforms like Google Meet, Discord, or Microsoft Teams, Wordly needs a way to “hear” all the audio from the meeting.

The overall idea is to attend your platform meeting in one window of your computer and run Wordly to capture the audio in another. Then you will connect the two windows together using a virtual audio cable. There are a number of ways to do this; this document will address one method that uses a third-party application called VB-Cable.

Pre-requisites

To capture audio from all participants, rather than only audio from your mic, you will need:

• A second computer not in use by a meeting participant. (You could use only one computer, but you wouldn’t be able to hear the meeting.)

• VB Cable application or alternative software. VB-Audio Virtual is a third party not associated with Wordly.

• A Web browser (to best capture audio, Wordly recommends Chrome).

Only one computer attending the meeting will need these downloaded. This computer will act as the audio routing device to Wordly for the entire meeting.

Setting Up VB Cable

You will only need to do this once. Please move to Preparing to Capture Your Meeting Audio if you have already downloaded and installed VB Cable.

1. Download VB Cable.

VB Cable can run on either Windows or Mac. Follow directions on VB Audio’s site for your operating system.

2. Install VB Cable.

Preparing to Capture Your Meeting Audio

1. With the second computer, join your virtual meeting as an attendee. Do not join as a host or panelist.

2. Mute the meeting on the second computer.

Connect Meeting Audio to Wordly through VB Cable

1. Go to system settings, sound.

2. Change audio input and output to VB Cable.

3. Launch Chrome.

4. Go to Wordly Portal, then go to Sessions .

5. Select your Wordly session.

6. In Meeting Shortcut, click on the top link.

7. Clicking the link will bring you to Wordly Join. Join the session.

8. Make sure the microphone icon on the Meeting Shortcut is not muted. Make sure your browser has permission to use the microphone.

9. Click the upper right hand three dots within the Meeting Shortcut.

10. Click settings, then select VB Cable.

Audio will now be captured from your video conference platform for Wordly translation.

2 - Cvent Widget

The Cvent Widget allows you to integrate the Wordly App into the Cvent Attendee Hub for your webinars and conferences, providing a cohesive translation experience.

Setting up the Cvent Widget

1. In Cvent, begin by selecting your event. From the left-hand navigation, click Attendee Hub, then Website and App.

2. Click on Manage website and app. This will take you to the Event App Builder.

3. In the left-hand menu, Click on Features, then Session Content. Scroll down to Code Widgets, then click on Set Up or Manage.

4. Click Create code widget to the left of the canvas. Enter in a name and select an icon to represent your widget.

5. Click Select Session then select the session to which you’d like your widget assigned. Then click on Add code to the right of the session name.

   a. In the text box, enter the iframe code for your Wordly session in the following format:

   <iframe src="https://attend.wordly.ai/frame/AAAA-0000?bgcolor=FFFFFF&fgcolor=000000" width="100%" height="400px">

   b. Do not include a terminating tag.
   

   Note

   Be sure to replace “AAAA-0000” in your iframe code with the Session ID for your Wordly session.

Verifying Wordly Widget Was Successfully Added

1. Click on Overview, then click on Visit Website at the right of the page.

2. Navigate to your session, and click on the Session Title. This will take you into the session where you will be able to see the Wordly Widget at the right side of the screen.

3. Click on the widget to see if the iframe you have installed.

   a. <iframe src="https://attend.wordly.ai/frame/AAAA-0000?bgcolor=FFFFFF&fgcolor=000000" width="100%" height="400px">

3 - In-Person Session Setup

Wordly can be used for in-person meetings and events. To use Wordly in this manner, you will need to connect Wordly directly to the meeting or conference room audiovisual equipment.

The goal of this guide is to assist you in determining the equipment and configuration required to connect Wordly directly to your AV systems. Keeping in mind the variations in mobile devices and audio equipment, this guide will detail how to set up Wordly’s real-time translation for an in-person session.

Conference Room Setup

Required Equipment

To be provided by conference organizer

1. Presenter Device: Android (6.0 or later), iOS (11.0 or later) device, or laptop computer with WiFi connectivity.

   Note: This device is referred to as Presenter Device. However, this is the device used by the audiovisual technician to run Wordly to translate the presenter’s speech.

2. Internet connectivity for attendees to connect to session(s) from their personal device.

3. Audio mixer board or system with AUX output/headphone jack.

4. Speaker cable compatible with available output port on audio mixer and ending in a ¼-inch male connector (for example: a ¼” to ¼” cable: see on Amazon.

   Note: we suggest sourcing this cable from your AV supplier as they will be able to provide the correct cable for their equipment.

5. Audio interface adapter for iOS/Android/Laptop (

   • If you are using a device with a headphone jack, you will need the iRig 2.

   • If you are using a current model iPhone or Android with Lightning or USB-C, you will need the iRig2 HD.

Getting Started

• Start by scheduling a Wordly session in the Wordly Portal. Go here to learn more about scheduling a session.
• While an account is required to create a session, the AV technician only needs the session-specific passcode to run the session.
  • The AV technician is not required to have an account or create the session.
• If using a mobile device, use the Wordly application (can be found in the App Store or Play Store).
• If using a laptop, find the Wordly meeting link. The Wordly meeting link can be found in the Meeting Shortcuts in the Wordly Portal.

Example Equipment Setup

Wiring diagram

(see pictures below)

1. Connect to the audio output port of the AV equipment sound board. (Pictured: a ¼" male to ¼" male speaker cable).

Alternately, if an audio output port is not available, connect to a headset port on the audio mixer board.

2. Connect the other end of the speaker cable to the “guitar” input of the audio interface device (iRig 2 or iRig 2 HD).

3. Connect the audio interface device (iRig 2 or iRig 2 HD) to the Presenter Device (i.e., the Android/iOS mobile device or laptop running Wordly). (Pictured: 3.5mm pin from the audio interface device connected to the headphone jack of an iPhone.)

4. Connect the Presenter Device to power.

Troubleshooting

Presenter Device stops showing translation

• Make sure the Presenter Device is on.

• Make sure the Presenter Device is not in screen saver or screenlock mode.

• Ensure Presenter Device is connected to Internet.

• On Presenter Device, ensure that the session has started.

• Make sure cables are plugged in properly (see wiring diagram).

• Turn Gain on iRig 2 to maximum.

• Ensure iRig 2 is set to “Thru”.

• Adjust volume on audio mixer line out until presenter transcription is consistent and correct.

• If Wordly session has Internet and is started, but you are unable to see text on Wordly, unplug iRig 2 from Presenter Device and speak directly into device.

  • If text is seen, then the issue is likely with the audio not reaching the audio output from the AV system. Replug iRig 2 into Presenter Device and try audio mixer line again.

  • If no text is seen, check that the Wordly application is allowed to use the microphone in privacy and security settings of the Presenter Device.

Attendee’s device stops showing translation

• On attendee device, select END to leave the session.

• Enter code to rejoin session.

4 - Restoring Original Sound in Zoom

Standard Zoom audio changes the way speakers sound in an attempt to improve audio quality. Unfortunately, this introduces distortions in the speech pattern of spoken audio, which can degrade the quality of Wordly’s translation.

It’s possible to restore the original quality of Zoom’s audio by following the steps below. Wordly translations will be significantly better in all languages when “Original Sound” is used:

1. Run Zoom.

2. Start a Zoom meeting or join an existing one.

3. Once you’re in the meeting, click the up arrow next to the Mute button in the bottom-left corner:

   

4. Click Audio Settings…

   

   This will open the Zoom Audio Settings window:

   

5. Under Music and Professional Audio, check the following boxes:

   • Show in-meeting option to enable “Original Sound”
   • Echo cancellation

6. Uncheck all other options within Music and Professional Audio, as seen below:

   

7. Close the Settings window, and Leave the current Zoom meeting.

8. Rejoin the meeting you were in, or start a new one. In the top-left corner of the meeting window you’ll see the following:

   

9. Click on Original Sound: Off (and not the arrow). It will change to the following:

   

You are now using Zoom’s Original Sound setting. To deactivate original sound or change your audio options, return to Zoom’s Audio Settings screen.

5 - How to Set Up Wordly for Your Place of Worship

Wordly can be used to create real-time translation of your services in your place of worship. This article will explain how to create a session; run a session in person; use Meeting Shortcuts, QR codes, Wordly Display; and use Glossaries.

This guide assumes you have a Wordly account. If you do not have a Wordly account, please contact contact@wordly.ai to speak with a sales representative.

Creating a Session

To use Wordly, first you must log into https://portal.wordly.ai and create a Session.

1. On the left hand side of your Wordly Dashboard, click on Sessions .

2. There, click on + Add Session.

3. In the Add Session dialog box, complete any fields relevant to you. (Zoom and Label are optional, Glossary can be updated later, and Start date/time will not limit you in any way.)

   Note: The language that you set here is the language you are speaking/that will be spoken. Later, attendees will be able to select the language in which they view the session.

4. Click “Save” and the session will now appear on your Sessions dashboard. For further information, see Adding a Session.

Running a Session

To run your Wordly Session, the first thing to do is set up your place of worship for audio capture and translations.

Room Setup

There are two options for setting up your room.

Both will require at least one presenter device and internet connectivity. The difference between the two setups is in the audio input. Option 1 uses a mixer board, which is more common; this offers better sound quality, which in turn leads to better translations. Use Option 2 if you do not have a mixer board in your place of worship.

Required Equipment

Option 1: using an audio mixer board to connect a microphone, speakers, and Wordly.

1. Presenter Device: laptop computer, Android (6.0 or later), or iOS (11.0 or later) device with WiFi connectivity.

   Note: This device is referred to as Presenter Device. This is the device used to run Wordly to translate the presenter(s)’ speech.

2. Internet connectivity for attendees to connect to session(s) from their personal devices.

3. Audio mixer board or system with AUX output/headphone jack.

4. Speaker cable compatible with available output port on audio mixer and ending in a ¼-inch male connector (for example: a ¼” to ¼” cable: see on Amazon.

   Note: we suggest sourcing this cable from your AV supplier as they will be able to provide the correct cable for their equipment.

5. Audio interface adapter for Laptop/iOS/Android

   • If you are using a device with a headphone jack, you will need the iRig 2.

   • If you are using a current model iPhone or Android with Lightning or USB-C, you will need the iRig2 HD.

   • Plug this cable into your tablet or laptop that you will use to run Wordly.

Option 2: connecting your microphone to Wordly without an audio mixer board.

1. Presenter Device: Laptop computer, Android (6.0 or later), or iOS (11.0 or later) device with WiFi connectivity.

   Note: This device is referred to as Presenter Device. This is the device used to run Wordly to translate the presenter(s)’ speech.

2. Internet connectivity for attendees to connect to session(s) from their personal devices.

3. Microphone Wordly needs audio input to reduce the likelihood of background noise interfering with Wordly’s translations. We recommend a simple, wireless lapel microphone. While you can use a phone or laptop’s built-in microphone, this can be awkward to handle and pick up too much background noise.

If there will be talking back and forth in different languages, you may want to set up two or more Presenter Devices and microphones, one for each speaker, each set to the speaker’s language. This way the mic will not have to be passed back and forth.

Note: This could also work if you have people responding or asking questions in a different language.

For more about in-room set up, please see In-Person Session Setup.

Getting Started

Meeting Shortcuts

The Meeting Shortcut is your source for audio input into Wordly. It should not be used for people who will only be attending. Provide attendees the attendee shortcut link (for example, through the QR code).

Above, in Room Setup, we described the equipment configuration.

To find the Meeting Shortcut, navigate to Sessions () in your Wordly dashboard. Select your desired session, and click Meeting Shortcuts below Attendee Shortcuts.

Use the first URL under Meeting Shortcuts to join the Wordly session. This URL will end in “key=” and a six digit number unique to your session. Be sure to click “allow” when your browser asks for access to your microphone.

In the language dropbox (shown next to the microphone icon), select the language you will be speaking. This is both your input language Wordly is listening for and the language Wordly will show you if someone else is speaking into your session.

Attendees will be able to follow along in whatever language they have specified regardless of your settings.

Note: Wordly works best when enunciating clearly and using full sentences. You can use Glossaries to allow Wordly’s speech recognition to include unique terminology.

Bilingual Mode

Meeting Shortcuts also allows the user to switch quickly between two languages being spoken. Pressing the down arrow to the right of the End Session icon () will bring up talk/listen.

The language selected in “talk/listen” should be the language you are speaking in. It will also be the language Wordly will translate into. The language selected in “paused” is, essentially, waiting in the wings. Wordly’s real-time translation will not appear in that language until you click the switch button (the icon of arrows pointing in opposite directions).

Once clicked, the language in “paused” will become the “talk/listen” language and the previous “talk/listen” language will be paused. You can switch back and forth as needed.

Audio Settings

To select your microphone in a session, you will need to go to settings.

First, click the vertical ellipses in the upper righthand corner.

Click on Settings to open the dialog box.

From there, you can click the dropdown menu to select your audio input device (microphone/headset).

Click “OK” to close the dialog box.

Glossaries

Glossaries allow you to refine and customize Wordly’s speech recognition to include your organization’s unique terminology, such as the special phrases or names of products, people, and departments. Glossaries are custom libraries that significantly increase the accuracy of transcription results. Without a glossary for reference, Wordly may be unable to accurately transcribe unique phrases, words, and terminology.

Note: Because places of worship often use names, places, or other terms uncommon in the wider language, Wordly recommends using Glossaries to ensure accurate transcription.

Glossaries support boosting certain phrases (making it more likely for Wordly to use this word over another when translating), blocking words/phrases (for example, inappropriate words), and replacing words (this can ensure proper spelling or prevent a term from being translated).

For detailed instructions on creating and using Glossaries, please see Adding Glossaries.

Wordly has prepared a supplemental list of Boost terms for churches.

Viewing the Translations

There are two options to allow worshippers to attend your Wordly session.

1. QR Codes
2. Wordly Display

QR Codes

QR Codes are a quick and easy way to share your Wordly session. Attendees simply scan the code with their mobile devices and select the language they wish to translate your words into.

Find your sessions’ QR code by clicking on the session in your Sessions dashboard. The QR code will be under Attendee Shortcuts. From there you can download the code to email to your assemblage or print out.

Note: You may use the same session and corresponding QR code as often as you want regardless of start date/time.

Wordly Display

With Wordly Display you can project your transcription/translation onto a monitor or screen in the room. Wordly Display can accommodate multiple translations at once, and the text/background colors and font size are customizeable to your needs.

1. Go to https://display.wordly.ai.

2. Insert your eight-character Session ID (and type passcode/adjust frame margins under More Options).

3. Click “Next” to enter your display settings (these can be changed later).

4. Once you have customized your settings, click “Add Frame” to enter Wordly Display.

5. In Wordly Display, you can add additional frames as well as change each frame’s appearance. For further guidance, please see Displaying Wordly On a Monitor.

Ending Your Session

Wordly does not start on its own, and it does not end on its own.

When you are done presenting, press the exit button (). From there, click “End Session” instead of “Leave Session”.

“Leave Session” will leave the session open, making it appear to attendees as if the session is still ongoing. “End Session” will notify attendees that the session has ended and ensure minutes will no longer be charged. Remember you may reopen the same session, QR codes, and links repeatedly after ending.

Ending your Session also generates a transcript that may be viewed and downloaded in the Transcripts section of your Wordly dashboard. For more information on transcripts, please see Accessing Transcripts.

Best Practices

To get the most our of your Wordly experience, mind the following:

• We strongly advise conducting at least one practice session before using this live.
• Wordly works best when enunciating clearly and speaking in full sentences.
• Build a glossary of people, places, and things commonly spoken in your place of worship that may be uncommon in the wider language.
• Wordly does not always accurately translate lyrics backed by music.
  • During your session, if playing music, you can mute Wordly to avoid inaccurate translations.
• Clicking the microphone icon () in your Session will mute your audio, and Wordly will not charge further minutes until you’ve unmuted.
• While an account is required to create a session, you only need the session-specific passcode to run the session.
  • The AV technician is not required to have an account or create the session.
  • Open https://join.wordly.ai/ and then enter the Session ID and passcode for your session.
• If using a mobile device to capture your speech, we recommend using the Wordly application (which can be found in the App Store or Play Store).

More helpful tips on using Wordly

6 - Use Wordly with Google Meet

Wordly can seemlessly integrate with a Google Meet meeting using Wordly’s Meeting Bot feature. Wordly Meeting Bot is compatible with Google Meet, Teams, and Zoom.

To use Wordly with Google Meet, you’ll need the following:

1. A Wordly account with available minutes.
2. A Google account.

Setup

Create a Wordly session

Create a session on the Wordly Portal or use an existing session. If you’re unsure on how to create a session, check out the Adding a Session article first.

During the Meeting

Invite the Wordly Bot

Once your Google Meet call has begun, follow these steps to invite the Meeting Bot to your meeting. Keep in mind, the Meeting Bot will try to join for 10 minutes before giving up, so it’s best to invite the bot when the meeting has begun or just before it starts.

• Click the session to reveal session details on the right side of the window.
• Click the three horizontal lines icon on the top right of session details.

• Click “Invite Bot to Meeting” and a window will appear with space to add a meeting URL as well as change the speaker language and, if the session has begun, a button to end the session.

• Copy and paste the Google Meet call URL into the box. (Make sure there is an “https://” infront of the URL.)
• Click Invite.

  Note

  Inviting Wordly takes a moment to process.

When the virtual meeting starts, the meeting organizer may need to allow Wordly to join.

• In Google Meet, a pop-up will appear letting the host know Wordly is waiting. Depending on your settings, there might also be an audible notification.

-Find Wordly waiting to join in the lobby, and select Admit to allow Wordly into the meeting.

To access the Attendee Shortcut link and view the live transcript, follow the Attending a Session article.

Change Speaker Language

To support multilingual speaking, you will need to manually change the speaker language. Please follow the steps below:

• Return to your Wordly account page. Go to Sessions and select the gear icon next to your desired session.

• A pop-up window (the same one used to invite the Meeting Bot) titled with the Session ID and “Live Session Controls” will appear with two options: End Session and Active Meeeting Bot.

• Under Active Meeting Bot, there will be the option to select the language of the speaker. Selecting a new language immediately changes the speaker language. For each new language selected, a blue button of the previous selected language will appear underneath the language dropdown menu. Click the buttons to switch back and forth between speaker languages. The current speaker language is always the one selected in the dropdown menu.

• Select as many languages as needed. If the X at the upper right of the popup is pressed, the window will close, but your selection will be saved.

After the Meeting

When your Google Meet call ends, the Meeting Bot will leave the call.

You can remove the Wordly Meeting Bot from the meeting at any time by clicking the trash can beside it in the pop-up. The bot can be invited again, if needed.

7 - Webex Support and Wordly

Wordly can be seamlessly integrated into Webex to enable meeting and Webinar attendees to participate in the language of their choice. Follow the instructions below to integrate Wordly into your Webex platform.

This guide covers:

• Configurations of your settings on Webex
• Initiating Wordly from a meeting or Webinar
• Displaying real-time translation or transcription
• Hearing audio in translated language

To use Wordly with Webex, you’ll need the following:

1. A Wordly account with available minutes.

2. A valid Webex account with administrator credentials. These are necessary to enable features on the Webex platform. (Contact your Webex administrator if you have any questions or need permissions on your Webex account).

Setup

Step 1 - Create a Wordly session

Create a session on the Wordly Portal for the same time as your meeting/webinar. If you’re unsure how to create a session, check out the Adding a Session article first.

Take note of the Session ID and access key for the session you just created. See below for what to look for:

Step 2 - Enable “Other Streaming Services” in Webex

1. Sign in to your Webex account as an administrator.

2. Navigate to Common Settings > Site Options > Live Streaming Providers and check the Other streaming services box:

   

Step 3 - Enable “Live Streaming” in Webex for individual users

Check out the section at the bottom of this Webex support article to learn how to enable live streaming for individual users.

Step 4 - Start your meeting or Webinar

Step 5 - Start “Live Streaming” for your meeting

1. When you initiate Live Streaming in Webex, a window will appear asking for service information for “Other streaming services”. Enter the following info:

   • Streaming Service: Wordly
   • Target stream link: rtmps://media.wordly.ai/live
   • Target stream key: Wordly Session ID_Wordly Session Pass Key. See the following Example: ETOE-9747_298157

2. Click on Start streaming.

   

3. Select Share > Share Multimedia from the Webex menu:

   

4. Enter the following URL to share : https://attend.wordly.ai/enter/SESSION-ID

   

5. The audience can now pick the language of the translation they see by clicking on gear button ( ) and selecting a language:

   

Setting a language for the audience

Follow the steps below if the audience wants to hear the translation in a specific language.

1. In Webex, click on Multimedia Viewer and select Audio Connection:

   

2. Click Disconnect:

   

3. Unmute the speaker icon on the Wordly multi-media window

   

Users should now be able to hear the translated audio.

---

Known limitations:

1. All meeting conversations should happen only in one language.

2. Translation quality will be significantly affected if people speak in a language other than what is selected by the host as the default language for the meeting.

3. There is an inherent delay between when a speaker completes a sentence and the sentence being correctly translated into another language.

4. Transcripts are only accessible to the host and in the default language the meeting is hosted in.

---

8 - Displaying Wordly On a Monitor

Go to Wordly Display.

Enter Session Details

Session ID

Locate your Session ID by navigating to the desired Session in your Wordly account. The Session ID will be the four letters and four numbers left of the Session Title. The Session ID is also identified in the Session details, revealed when clicking on the Session. The Session ID is below the Presenter and above the Passcode.

More Options

Click the “More Options” drop-down menu to reveal the Passcode and Frame Margins boxes.

To find the Passcode, look below the Session ID in the Session details (accessed by clicking on the desired Session in the Sessions menu)

Also under More Options is the option to “Check this box to show the language names.” If you uncheck this box, the language names will not show in full screen mode.

You can set the margin size around your window and/or text by typing in the Frame Margins boxes. You cannot use negative numbers. Top/Bottom will add space to the top and bottom. Left/Right will add space to the left and right. Safe Area will add extra space between the text and window, recommended for cases where the screen displaying the session has an additional frame.

New Frame Settings

Choose the display language and colors for this frame. You can make changes and add additional frames later. NOTE: If you click off this screen, you will return to the Enter Session Details screen. Click “Next” to return to the New Frame Settings screen.

Display Language

Choose the language for the displayed text.

Font Color

Choose a custom font color through either entering hex code or picking from the gradient square.

Frame Color

Choose a custom frame color through either entering a hex code, RGB, or HSL values (accessed by clicking the little arrow buttons). Or pick your color directly from the gradient square. NOTE: Make sure there is high contrast between the font color and frame color for visibility.

Font Size

Choose font size of displayed text.

Additional Settings

Check “show only complete phrases” if you want to hide intermediate translation results and only show completed sentences. This will delay the display of a sentence until the speaker has finished saying it. This can create a more stable experience when the translated language word order is different from the speaker language word order.

In Wordly Display

On the upper right of Wordly Display, you will see various controls.

Add A Frame

Select the plus button to add another language frame. When you press the button, the Frame Settings window will open to select which language you want and format the new frame.

Change a Frame

When displaying multiple languages, you may want to format the frames of each translation separately. In this case, go to your Wordly Display page and select the Edit Frame button on the top right of a displayed translation.

This will pull up the Edit Frame Settings screen. Much like the New Frame screen, you can change font color, background color, and font size.

Even as you adjust your settings to distinguish each frame. We recommend maintaining high contrast between the font and background colors.

Next to the Edit Frame button is an X button that allows you to close a frame.

Clear Frames

The circle arrow button after the Add Frame Button will clear all text from the current frames.

Full Screen Mode

To enter full screen mode, select the box button . This will hide the Wordly Display controls.

However, this button will not hide your browser’s controls. In your browser, go to View -> Enter Full Screen Mode to display just the session translation(s).

Orientation

To change the translation frames from stacked vertically to stacked horizontally and vice versa, press the three-bars button .

Above we have shown examples of vertical oriented frames. Horizontal orientation looks like this:

Display Link

The copy link button creates a link that saves your frame format choices.

After using the link, you can enter any session ID, and automatically get all the frame formatting you had when creating the link.

Change Session

The last button on the upper right, an open door icon , will allow you to switch displayed sessions by entering a new session ID.

Exit Wordly Display

To close Wordly Display, just close the browser window.