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Setup Guides

Welcome to the Wordly Knowledge Center!

Here is a collection of guides about how to use Wordly effectively in a variety of different situations. If you still have questions, please contact us at

1 - Capturing Audio for Wordly with Any Platform

How to set up audio for Wordly translation in a non-integrated video conference platform

Wordly needs access to session (webinar, meeting, conference session, so on) audio, so Wordly can output real-time translation. With video conference platforms like Google Meet, Discord, or Microsoft Teams, Wordly needs a way to “hear” all the audio from the meeting.

The overall idea is to attend your platform meeting in one window of your computer and run Wordly to capture the audio in another. Then you will connect the two windows together using a virtual audio cable. There are a number of ways to do this; this document will address one method that uses a third-party application called VB-Cable.


To capture audio from all participants, rather than only audio from your mic, you will need:

  • A second computer not in use by a meeting participant. (You could use only one computer, but you wouldn’t be able to hear the meeting.)

  • VB Cable application or alternative software. VB-Audio Virtual is a third party not associated with Wordly.

  • A Web browser (to best capture audio, Wordly recommends Chrome).

Only one computer attending the meeting will need these downloaded. This computer will act as the audio routing device to Wordly for the entire meeting.

Setting Up VB Cable

You will only need to do this once. Please move to Preparing to Capture Your Meeting Audio if you have already downloaded and installed VB Cable.

  1. Download VB Cable.

VB Cable can run on either Windows or Mac. Follow directions on VB Audio’s site for your operating system.

  1. Install VB Cable.

Preparing to Capture Your Meeting Audio

  1. With the second computer, join your virtual meeting as an attendee. Do not join as a host or panelist.

  2. Mute the meeting on the second computer.

Connect Meeting Audio to Wordly through VB Cable

  1. Go to system settings, sound.

  2. Change audio input and output to VB Cable.

VB Output

VB Input

  1. Launch Chrome.

  2. Go to Wordly Portal, then go to Sessions Sessions button.

  3. Select your Wordly session.

  4. In Meeting Shortcut, click on the top link.

Meeting Shortcuts

  1. Clicking the link will bring you to Wordly Join. Join the session.

  2. Make sure the microphone icon on the Meeting Shortcut is not muted. Make sure your browswer has permission to use the microphone.

  3. Click the upper right hand three dots within the Meeting Shortcut.

Session example

  1. Click settings, then select VB Cable.

Session Settings

Select VB Cable

Audio will now be captured from your video conference platform for Wordly translation.

2 - Cvent Widget

Integrating Wordly with your Cvent session.

The Cvent Widget allows you to integrate the Wordly App into the Cvent Attendee Hub for your webinars and conferences, providing a cohesive translation experience.

Setting up the Cvent Widget

  1. In Cvent, begin by selecting your event. From the left-hand navigation, click Attendee Hub, then Website and App.

Cvent menu Attendee Hub

  1. Click on Manage website and app. This will take you to the Event App Builder.

Manage website and app

  1. In the left-hand menu, Click on Features, then Session Content. Scroll down to Code Widgets, then click on Set Up or Manage.

Cvent Features Menu

Cvent Audience Engagement and Code Widgets management

  1. Click Create code widget to the left of the canvas. Enter in a name and select an icon to represent your widget.

Create Code Widget Button

Create Widget Window

  1. Click Select Session then select the session to which you’d like your widget assigned. Then click on Add code to the right of the session name.

    a. In the text box, enter the iframe code for your Wordly session in the following format:

    <iframe src="" width="100%" height="400px">

    b. Do not include a terminating tag.

Cvent Session Select Add Code Button

Cvent Add Code Window

Verifying Wordly Widget Was Successfully Added

  1. Click on Overview, then click on Visit Website at the right of the page.

  2. Navigate to your session, and click on the Session Title. This will take you into the session where you will be able to see the Wordly Widget at the right side of the screen.

  3. Click on the widget to see if the iframe you have installed.

    a. <iframe src="" width="100%" height="400px">

3 - In-Person Session Setup

How to set up Wordly for in-person meetings

Wordly can be used for in-person meetings and events. To use Wordly in this manner, you will need to connect Wordly directly to the meeting or conference room audiovisual equipment.

The goal of this guide is to assist you in determining the equipment and configuration required to connect Wordly directly to your AV systems. Keeping in mind the variations in mobile devices and audio equipment, this guide will detail how to set up Wordly’s real-time translation for an in-person session.

Conference Room Setup

Required Equipment

To be provided by conference organizer

  1. Presenter Device: Android (6.0 or later), iOS (11.0 or later) device, or laptop computer with WiFi connectivity.

    Note: This device is referred to as Presenter Device. However, this is the device used by the audiovisual technician to run Wordly to translate the presenter’s speech.

  2. Internet connectivity for attendees to connect to session(s) from their personal device.

  3. Audio mixer board or system with AUX output/headphone jack.

audio mixer board

  1. Speaker cable compatible with available output port on audio mixer and ending in a ¼-inch male connector (for example: a ¼” to ¼” cable: see on Amazon.

    Note: we suggest sourcing this cable from your AV supplier as they will be able to provide the correct cable for their equipment.

a speaker cable with male and male AUX connections

  1. Audio interface adapter for iOS/Android/Laptop (
    • If you are using a device with a headphone jack, you will need the iRig 2.

    • If you are using a current model iPhone or Android with Lightning or USB-C, you will need the iRig2 HD.

iRig 2 box

Getting Started

  • Start by scheduling a Wordly session in the Wordly Portal. Go here to learn more about scheduling a session.
  • While an account is required to create a session, the AV technician only needs the session-specific passcode to run the session.
    • The AV technician is not required to have an account or create the session.
  • If using a mobile device, use the Wordly application (can be found in the App Store or Play Store).
  • If using a laptop, find the Wordly meeting link. The Wordly meeting link can be found in the Meeting Shortcuts in the Wordly Portal.

Example Equipment Setup

Wiring diagram

(see pictures below)

  1. Connect to the audio output port of the AV equipment sound board. (Pictured: a ¼" male to ¼" male speaker cable).

Cable connecting to the AUX port

Alternately, if an audio output port is not available, connect to a headset port on the audio mixer board.

Cable connecting to the headset port

  1. Connect the other end of the speaker cable to the “guitar” input of the audio interface device (iRig 2 or iRig 2 HD).

A ¼" male connector for the speaker cable to iRig 2

  1. Connect the audio interface device (iRig 2 or iRig 2 HD) to the Presenter Device (i.e., the Android/iOS mobile device or laptop running Wordly). (Pictured: 3.5mm pin from the audio interface device connected to the headphone jack of an iPhone.)

The iRig 2 connected to the headphone jack of a mobile device

  1. Connect the Presenter Device to power.

Final Setup smartphone Final Setup computer


Presenter Device stops showing translation

  • Make sure the Presenter Device is on.

  • Make sure the Presenter Device is not in screen saver or screenlock mode.

  • Ensure Presenter Device is connected to Internet.

  • On Presenter Device, ensure that the session has started.

  • Make sure cables are plugged in properly (see wiring diagram).

  • Turn Gain on iRig 2 to maximum.

  • Ensure iRig 2 is set to “Thru”.

  • Adjust volume on audio mixer line out until presenter transcription is consistent and correct.

  • If Wordly session has Internet and is started, but you are unable to see text on Wordly, unplug iRig 2 from Presenter Device and speak directly into device.

    • If text is seen, then the issue is likely with the audio not reaching the audio output from the AV system. Replug iRig 2 into Presenter Device and try audio mixer line again.

    • If no text is seen, check that the Wordly application is allowed to use the microphone in privacy and security settings of the Presenter Device.

presenter device diagram

Attendee’s device stops showing translation

  • On attendee device, select END to leave the session.

  • Enter code to rejoin session.

4 - Restoring Original Sound in Zoom

Learn how to restore Zoom’s “Original Sound” audio setting

Standard Zoom audio changes the way speakers sound in an attempt to improve audio quality. Unfortunately, this introduces distortions in the speech pattern of spoken audio, which can degrade the quality of Wordly’s translation.

It’s possible to restore the original quality of Zoom’s audio by following the steps below. Wordly translations will be significantly better in all languages when “Original Sound” is used:

  1. Run Zoom.

  2. Start a Zoom meeting or join an existing one.

  3. Once you’re in the meeting, click the up arrow next to the Mute button in the bottom-left corner:

    Zoom mute button

  4. Click Audio Settings…

    Zoom audio settings button

    This will open the Zoom Audio Settings window:

    Zoom settings window

  5. Under Music and Professional Audio, check the following boxes:

    • Show in-meeting option to enable “Original Sound”
    • Echo cancellation
  6. Uncheck all other options within Music and Professional Audio, as seen below:

    Zoom audio options

  7. Close the Settings window, and Leave the current Zoom meeting.

  8. Rejoin the meeting you were in, or start a new one. In the top-left corner of the meeting window you’ll see the following:

    Zoom original sound off

  9. Click on Original Sound: Off (and not the arrow). It will change to the following:

    Zoom original sound on

You are now using Zoom’s Original Sound setting. To deactivate original sound or change your audio options, return to Zoom’s Audio Settings screen.

5 - Use Wordly with Google Meet

Learn how to integrate Wordly with your Google Meet call

Wordly can seemlessly integrate with a Google Meet meeting using Wordly’s Meeting Bot feature. Wordly Meeting Bot is compatible with Google Meet, Teams, and Zoom.

To use Wordly with Google Meet, you’ll need the following:

  1. A Wordly account with available minutes.
  2. A Google account.


Create a Wordly session

Create a session on the Wordly Portal or use an existing session. If you’re unsure on how to create a session, check out the Adding a Session article first.

During the Meeting

Invite the Wordly Bot

Once your Google Meet call has begun, follow these steps to invite the Meeting Bot to your meeting. Keep in mind, the Meeting Bot will try to join for 10 minutes before giving up, so it’s best to invite the bot when the meeting has begun or just before it starts.

  • Click the session to reveal session details on the right side of the window.
  • Click the three horizontal lines icon on the top right of session details.

Menu in session details shows option to invite bot to meeting

  • Click “Invite Bot to Meeting” and a window will appear with space to add a meeting URL as well as change the speaker language and, if the session has begun, a button to end the session.

Invite Wordly to Meeting box in the Live Session Controls window

  • Copy and paste the Google Meet call URL into the box. (Make sure there is an “https://” infront of the URL.)
  • Click Invite.

When the virtual meeting starts, the meeting organizer may need to allow Wordly to join.

  • In Google Meet, a pop-up will appear letting the host know Wordly is waiting. Depending on your settings, there might also be an audible notification.

Wordly bot wants to join Google Meet

-Find Wordly waiting to join in the lobby, and select Admit to allow Wordly into the meeting. Wordly bot waits in Google Meet lobby

To access the Attendee Shortcut link and view the live transcript, follow the Attending a Session article.

Change Speaker Language

To support multilingual speaking, you will need to manually change the speaker language. Please follow the steps below:

  • Return to your Wordly account page. Go to Sessions and select the gear icon next to your desired session.

  • A pop-up window (the same one used to invite the Meeting Bot) titled with the Session ID and “Live Session Controls” will appear with two options: End Session and Active Meeeting Bot.

  • Under Active Meeting Bot, there will be the option to select the language of the speaker. Selecting a new language immediately changes the speaker language. For each new language selected, a blue button of the previous selected language will appear underneath the language dropdown menu. Click the buttons to switch back and forth between speaker languages. The current speaker language is always the one selected in the dropdown menu.

  • Select as many languages as needed. If the X at the upper right of the popup is pressed, the window will close, but your selection will be saved.

After the Meeting

When your Google Meet call ends, the Meeting Bot will leave the call.

You can remove the Wordly Meeting Bot from the meeting at any time by clicking the trash can beside it in the pop-up. The bot can be invited again, if needed.

6 - Webex Support and Wordly

Learn how to use Wordly effectively in a Webex meeting or webinar

Wordly can be seamlessly integrated into Webex to enable meeting and Webinar attendees to participate in the language of their choice. Follow the instructions below to integrate Wordly into your Webex platform.

This guide covers:

  • Configurations of your settings on Webex
  • Initiating Wordly from a meeting or Webinar
  • Displaying real-time translation or transcription
  • Hearing audio in translated language

To use Wordly with Webex, you’ll need the following:

  1. A Wordly account with available minutes.

  2. A valid Webex account with administrator credentials. These are necessary to enable features on the Webex platform. (Contact your Webex administrator if you have any questions or need permissions on your Webex account).


Step 1 - Create a Wordly session

Create a session on the Wordly Portal for the same time as your meeting/webinar. If you’re unsure how to create a session, check out the Adding a Session article first.

Take note of the Session ID and access key for the session you just created. See below for what to look for:

Session ID and session access key

Step 2 - Enable “Other Streaming Services” in Webex

  1. Sign in to your Webex account as an administrator.

  2. Navigate to Common Settings > Site Options > Live Streaming Providers and check the Other streaming services box:

    Webex Live Streaming Providers Menu

Step 3 - Enable “Live Streaming” in Webex for individual users

Check out the section at the bottom of this Webex support article to learn how to enable live streaming for individual users.

Step 4 - Start your meeting or Webinar

Step 5 - Start “Live Streaming” for your meeting

  1. When you initiate Live Streaming in Webex, a window will appear asking for service information for “Other streaming services”. Enter the following info:

    • Streaming Service: Wordly
    • Target stream link: rtmps://
    • Target stream key: Wordly Session ID_Wordly Session Pass Key. See the following Example: ETOE-9747_298157
  2. Click on Start streaming.

    Webex start Live Streaming

  3. Select Share > Share Multimedia from the Webex menu:

    Webex share multimedia menu

  4. Enter the following URL to share :

    Webex share multimedia

  5. The audience can now pick the language of the translation they see by clicking on gear button ( Settings button ) and selecting a language:

    Wordly in Webex

Setting a language for the audience

Follow the steps below if the audience wants to hear the translation in a specific language.

  1. In Webex, click on Multimedia Viewer and select Audio Connection:

    Webex multimedia viewer menu

  2. Click Disconnect:

    Webex audio connection menu

  3. Unmute the speaker icon on the Wordly multi-media window

    Webex unmuting the speaker

Users should now be able to hear the translated audio.

Known limitations:

  1. All meeting conversations should happen only in one language.

  2. Translation quality will be significantly affected if people speak in a language other than what is selected by the host as the default language for the meeting.

  3. There is an inherent delay between when a speaker completes a sentence and the sentence being correctly translated into another language.

  4. Transcripts are only accessible to the host and in the default language the meeting is hosted in.

7 - Displaying Wordly On a Monitor

How to use Wordly Display to display your Wordly session on a monitor.

Go to Wordly Display.

Enter Session Details

Wordly Display Enter Session Details

Session ID

Locate your Session ID by navigating to the desired Session in your Wordly account. The Session ID will be the four letters and four numbers left of the Session Title. The Session ID is also identified in the Session details, revealed when clicking on the Session. The Session ID is below the Presenter and above the Passcode. Wordly Session Page Example Session Details ID and Passcode

More Options

Click the “More Options” drop-down menu to reveal the Passcode and Frame Margins boxes.

To find the Passcode, look below the Session ID in the Session details (accessed by clicking on the desired Session in the Sessions menu)

Also under More Options is the option to “Check this box to show the language names.” If you uncheck this box, the language names will not show in full screen mode.

You can set the margin size around your window and/or text by typing in the Frame Margins boxes. You cannot use negative numbers. Top/Bottom will add space to the top and bottom. Left/Right will add space to the left and right. Safe Area will add extra space between the text and window, recommended for cases where the screen displaying the session has an additional frame.

New Frame Settings

Wordly Display frame format settings Choose the display language and colors for this frame. You can make changes and add additional frames later. NOTE: If you click off this screen, you will return to the Enter Session Details screen. Click “Next” to return to the New Frame Settings screen.

Display Language

Choose the language for the displayed text.

Font Color

Choose a custom font color through either entering hex code or picking from the gradient square.

Frame Color

Choose a custom frame color through either entering a hex code, RGB, or HSL values (accessed by clicking the little arrow buttons). Or pick your color directly from the gradient square. NOTE: Make sure there is high contrast between the font color and frame color for visibility.

Font Size

Choose font size of displayed text.

Additional Settings

Check “show only complete phrases” if you want to hide intermediate translation results and only show completed sentences. This will delay the display of a sentence until the speaker has finished saying it. This can create a more stable experience when the translated language word order is different from the speaker language word order.

In Wordly Display

On the upper right of Wordly Display, you will see various controls. Wordly Display Buttons

Add A Frame

Select the plus button Wordly Display Add Frame to add another language frame. When you press the button, the Frame Settings window will open to select which language you want and format the new frame.

Wordly Display Language Frame

Change a Frame

When displaying multiple languages, you may want to format the frames of each translation separately. In this case, go to your Wordly Display page and select the Edit Frame button on the top right of a displayed translation.

This will pull up the Edit Frame Settings screen. Much like the New Frame screen, you can change font color, background color, and font size.

Wordly Display Edit Frame

Even as you adjust your settings to distinguish each frame. We recommend maintaining high contrast between the font and background colors.

Wordly Display Unique Frame Settings

Next to the Edit Frame button is an X button that allows you to close a frame.

Clear Frames

The circle arrow button Wordly Display Clear Frame after the Add Frame Button will clear all text from the current frames.

Full Screen Mode

To enter full screen mode, select the box button Wordly Display Full Screen. This will hide the Wordly Display controls.

Wordly Display Full Screen Mode

However, this button will not hide your browser’s controls. In your browser, go to View -> Enter Full Screen Mode to display just the session translation(s).


To change the translation frames from stacked vertically to stacked horizontally and vice versa, press the three-bars button Wordly Display Change Frame Orientation Button.

Above we have shown examples of vertical oriented frames. Horizontal orientation looks like this:

Wordly Display Full Screen Mode

The copy link button Wordly Display Share Link creates a link that saves your frame format choices.

Wordly Display Full Screen Mode

After using the link, you can enter any session ID, and automatically get all the frame formatting you had when creating the link.

Change Session

The last button on the upper right, an open door icon Wordly Display Change Session, will allow you to switch displayed sessions by entering a new session ID.

Enter/Change Wordly Session Details

Exit Wordly Display

To close Wordly Display, just close the browser window.